INCLUDED IN STANDARD 1-YEAR WARRANTY

(INCLUDED WITH FIREPLACE PURCHASE):

    • Replacement of any non-functioning electronic parts
    • Free Toll Free tech support (888-978-3531)

INCLUDED IN EXTENDED 2-YEAR WARRANTY:

    • 2-year warranty (2 years full replacement)
    • Replacement of any non-functioning parts
    • Toll-Free Customer Service & Support
    • Detailed phone support including cleaning instructions for stain removal, cleaning products, and/or assistance from a professional cleaner or a repair technician.